Art d’vent is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
By using our website or engaging our services, you consent to the collection and use of your personal data as described in this policy.
2. DATA WE COLLECT
We may collect the following types of personal data: — Contact information: Name, email address, phone number, and company name provided via enquiry forms or direct communication. — Event information: Details you share with us regarding your event requirements, preferences, and attendee information. — Billing information: Payment details required to process transactions for services rendered. — Website usage data: Browser type, IP address, pages visited, and time spent on our website, collected via cookies and analytics tools.
3. HOW WE USE YOUR DATA
We use your personal data for the following purposes: — To respond to enquiries and provide event planning and management services. — To process payments and manage billing. — To communicate updates, proposals, and information relevant to your event. — To send marketing communications where you have consented to receive them. — To improve our website, services, and overall client experience. — To comply with legal and regulatory obligations.
4. COOKIES
Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. You may disable cookies through your browser settings, though some features of our website may not function correctly as a result.
We do not use cookies to collect personally identifiable information without your knowledge.
5. SHARING OF PERSONAL DATA
Art d’vent does not sell or rent your personal data to third parties. We may share your data with trusted third-party service providers such as venues, caterers, AV vendors, and payment processors, solely for the purpose of fulfilling your event requirements.
All third parties engaged by Art d’vent are required to handle your data responsibly and in compliance with applicable data protection laws. We may also disclose your data where required by law or regulatory authority.
6. DATA RETENTION
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Client records are typically retained for a period of five years following the conclusion of services, after which they are securely deleted or anonymised.
7. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. YOUR RIGHTS
Under the PDPA, you have the right to access and correct your personal data held by us. To submit an access or correction request, please contact us in writing at the details below. We will respond within 30 days of receiving your request.
You may also withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe link in any marketing email we send.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. Art d’vent is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. AMENDMENTS
Art d’vent reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date. Your continued use of our website or services after changes have been posted constitutes your acceptance of the updated policy.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please US at enquiries@artdvent.com.sg
